We have now been set up since 1st April 2012 however, we became a registered company on 5th December 2013. We opened our first venture in March 2014, in memory of Mark Katnoria. We were honoured by Danny Baker who marked the opening with Pat Katnoria, Mark’s mother who attended and has now become our patron for the charity.  Since opening the shop, we have moved in leaps and bounds and have placed 38 people in employment with other organisations.

We intend to open more shops to be able to employ many people ourselves. Giving people the opportunity to have career driven jobs and the opportunity to become one of the charities directors too. We are soon going to opening our second venture in the Greenwich Borough. However, it will not be a charity shop because we believe we need to provide a wide range of skills needed for people to feel satisfied in their line of work.

We have other business organisations involved with us who provide jobs for people with mental health problems. Giving people the chance to move forward with their career path. However, just because we place people in other organisations doesn’t mean it ends there. We provide help and support, which is ongoing throughout their working lives and beyond. Everybody needs someone they can turn to in a time of need. Especially when we are asked to spend longer hours at work with more demands put upon us.

We are not service users, clients or patients we are colleagues who work together to achieve our goals, big or small.

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Why volunteer with the Mental Health Activity Trust?

Become an MHA Trust Shop volunteer and – as well as helping to combat stigma against mental health problems and help with social inclusion – you’ll learn new skills, get help and support to build your CV, help and support with job searches interview techniques. Also join a friendly, family orientated team of people at the heart of your community.


There are many ways to volunteer

In our shop, situated in Blackheath near the Royal Standard, 15 Delacourt Road, with the charity itself, or at one of our many events in house and or other venues in the local area.

Anyone can volunteer, at any age and we take young people from the age of 14 years, who are achieving their Duke of Edinburgh Award. Complete an application form (volunteer application form attached below) and post it to Toni Hale, Director, 15 Delacourt Road, SE3 8XA. You will then be asked to come in for an informal interview, where we will both decide your start date and where you will be best placed.

We look forward to hearing from you.



The Mental Health Activity Trust shop are community hubs – welcoming environments where many different people from a broad range of backgrounds collaborate as a team and raise money to help and support people with mental health problems in every aspect of their lives.

The Mental Health Activity Trust takes safeguarding extremely seriously. We have systems in place to protect our shop staff and volunteers from harm, and encourage them to recognise and report issues and allegations of concern.

Volunteers receive information about safeguarding when they join the Mental Health Activity Trust and an online training course in safeguarding will be available to all volunteers in the not too distant future.

This system means our retail network understands it’s everyone’s responsibility to recognise safeguarding issues and report them. Reporting can be done to the Director, shop managers, or to HR. There is zero tolerance of inappropriate behaviour in the Mental Health Activity Trust’s shop and in the charity itself.

We have rigorous procedures also in place to prevent abuse in shops. These include enhanced Disclosure and Barring Service (DBS) checks for shop managers, deputy shop managers and many volunteer roles. We are ensuring young volunteers or adults at risk don’t work shifts without an enhanced DBS-checked person present.

We make sure two adults are present in each shop to prevent lone working, including whenever a young person is volunteering. All volunteers are asked to provide two references and disclose any current criminal convictions. We risk assess every volunteer who discloses a conviction. We do not allow volunteers or staff to work in our shop if they are, or have been, on the sex offenders register.

All allegations of misconduct or abuse in the Mental Health Activity Trust shop are investigated by the Director and or HR team. The police are routinely informed if there is any suggestion a crime has been committed. After each full investigation appropriate action is taken, including contacting local authorities and the DBS if necessary.

The Mental Health Activity Trust is constantly reviewing and updating its safeguarding procedures to ensure our shop remains a safe and enjoyable place to work.

Raising a concern

Anyone can raise a concern or make a complaint to the Mental Health Activity Trust about something they have experienced or witnessed. If you have any concerns about the actions of any volunteer or Mental Health Activity Trust employee, they should be reported to any of the following:

  • Director
  • The shop manager or deputy manager.
  • The shop’s HR department either via email admin@mhatrust.org or by post, to any of the above, 15 Delacourt Road, SE3 8XA.